Redeeming your voucher (using your subscription to reserve a seat)

July 30th, 2023

As soon as you have purchased your subscription, you can use it immediately to purchase tickets to individual shows. You can redeem your voucher online, or by phone, or at the Box Office. It’s not necessary to present the paper voucher that will be mailed to you. Your subscription is on our computer system; Box Office volunteers can look you up using your name. You can reach the Box Office by phone at 610-328-4271. Click here for current hours of availability. Or you can redeem your voucher in person at the Box Office, with or without the paper voucher.

 

No matter how you buy your subscription, once you receive a receipt via email, you can use your subscription online to reserve a seat for the performances of your choice.

  • Select your show on the home page at https://pcstheater.org/
  • Click on the performance you want to attend.
  • Click on the blue text “Log in for Member Benefits.”
  • Give your email and password if you know it; if you don’t have one, click the text “Forgot password?” and follow the instructions. Then come back and log in with your new password.
  • Click on “Select seats from map” (twice).
  • Choose your seats. “Ticket type” is a dropdown which will offer you the choice of using your subscription or paying cash.
  • When you have them all, click the button “Add tickets to cart.”
  • Click on “checkout.”
  • Select “eTicket” or “WillCall.”
  • Click on “Continue.” From now on choose “Continue” whenever it is offered.
  • Review your order. You can remove tickets or clear the cart entirely. We appreciate donations!
  • Fill out or verify your contact information.
  • Proceed to the bottom where you must check the Terms and Conditions box and finally click “Place Order $0.00.”
  • An email will be sent to you with the eTicket or receipt. Either is good at the door. Bring it on your phone or print it out. If you come without it, the box office can print it for you in a jiffy; we’ll ask for your last name.
  • For help, refunds, or exchanges, email tickets@pcstheater.org.

If you bought a subscription but really don’t have an account registered to your email, you need to call us at 610-328-4271 or email tickets@pcstheater.org. It will help to have your order number (beginning PR…).

 

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